When your business relies on very specific software, you need a single point of contact for liaising with application vendors to ensure that you are getting the most out of those services. Horn’s vendor management services ensure that you’ve got technical expertise speaking to technical expertise so that you get the most out of your time from vendors. When you pair vendor management with our secure, monitored hosting services, you’ve got a software and server solution that can’t be beat!
Read on to discover how Horn makes it easier to keep your software working for you.
Legal services in the GTA.
Many legal and professional services offices do not have the internal resources to support dedicated technical personnel and make do with break-fix solutions or basic managed services providers. These offices rely on specialized applications like Lexus Nexus, which are essential for continuing with business as usual but have many update and maintenance requirements. These types of businesses require vendor management services to keep things running smoothly.
Horn IT acts as a single point of contact between application providers and our clients, for core support, updates and migrations for specific applications. Horn knows that many of our professional services clients work long hours, and over the weekend, so we take care to provide seamless support and perform updates and maintenance at times when there will be the least noticeable affect (generally in the middle of the night).
With a primary support team for essential business applications providing vendor management services, professional services continue to run smoothly without downtime due to required updates or technical failures.