5 Reasons you need a Managed Services Provider

5 Reasons you need a Managed Services Provider

Improve Security With a Managed Services Provider

Although you probably already have basic security measures in place – firewalls and passwords, for instance, proper IT security requires a sophisticated, multi-layered approach.

A managed services provider like Horn IT ensures that you have all of the safeguards in place that you require to protect your data, and remains on the cutting edge of security services because that is our primary focus.

Proactive approach to IT problems.

Rather than reacting to problems as they arise - an IT management style that can lead to data loss, a managed services provider catches a crisis before it begins. Systems monitoring, patch management and a 24/7 help desk means that you’re always out in front of trouble. We see it coming and protect your data.

Better uptime

Without constant system monitoring, you could experience outages and downtime on your systems, costing you productivity and, in retail services, clients. Our guaranteed SLAs (service level agreements) mean that you can always count on access to your systems. Our helpdesk is available 24/7 when required, which means your technology is too.

Gain access to newer technologies

In an ideal world, you’d spend some time each week learning about the innovations that could make your business stronger, but in the real world, you don’t have time for that. This is all we do, and we do it best. Our technicians not only work in IT, they’re interested in it, they’re “tech people” and they know about tech things. When we have a product that will make your job easier, we’ll let you know about it.

Cost savings over in-house IT

Hiring technical staff not only requires some knowledge of what to look for, it requires an HR onboarding process, a dedicated salary and benefits. And even when you hire in-house, you get the resource you get, likely a Level 1 or 2 technician, with a more limited skill set. By hiring an MSP, you not only reduce the overhead costs of hiring and retaining staff, you have access to experts ranging from Level 1 & 2 technicians, to network architects, security specialists and CIOs. For one price, you’ve got a whole IT team, rather than a single resource.